Support by e-Mail
student-helpdesk@ieu.edu.tracademic-helpdesk@ieu.edu.trhelpdesk@ieu.edu.tr
Every support request that you submitted by e-mail are recorded automatically and answered by our team of experts.More...
Support by Faculty Technician
Faculty of Eng.&Comp.ScienceFaculty of Fine Arts & DesignFaculty of CommunicationSchool of Foreign LanguagesGet support by contacting with your faculty technician expert.More...
Support by Phone
Call us to get Phone Support from a technicain expert. We'll avaliable to answer your questions regarding products and services, licenses and more.CALL US: (0-232) 488-8279
Remote Support
Do not waste time. Let us solve your computer problems remotely.for REMOTE SUPPORT
F.A.Q
Frequently Asked Questions.! Answers to commonly-asked questions about IT ServicesF.A.Q
If you are issued a laptop computer by the University, you can carry out the release procedures in two ways.
1-By purchasing the laptop computer (I want to purchase.)
2-By returning the laptop computer
- Return at graduation
- Optional returning
- In Cases Of Leaving School
If you are not issued a laptop computer by the University, you need to apply to Helpdesk Office with your student ID card to finalize the release procedures.
To get detailed information on release procedures regarding ‘Passive Student’ status.Click Here
Personal VPN Service
The IT Directorate provides a VPN service to students so they can have access to Izmir University of Economics resources off-campus.
VPN connection settings may differ based on the equipment and operating system being used. Attached you can find the document for the equipment and operating system you use.
VPN Configuration Document:
GlobalProtect software is required in order to make VPN connection using Windows and MacOS.
Global Protect VPN Software :
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