RETURN PROCESS FOR LAPTOPS GIVEN FOR STAFF USE
If staff members leave their jobs, they should return the laptops given to them on receipt in order to complete release procedures.
The hardware should be returned complete with all its accessories:
– Laptop Computer
– Laptop Case
The product is returned to Help Desk office to be checked by our expert staff.
After the technical check, any cost associated with lost, damaged or missing parts that may prevent the computer from functioning properly is collected from the user.
Standard wear and tear of hardware and accessories is not taken into consideration in the technical evaluation.
Frequently Asked Questions:
The laptop to be returned should be in working condition. All additional accessories given with the laptop (carrying case, battery, adapter, network cable) should be returned in good condition. Any repair cost for damages found in the technical check will be collected from the user.